
COLLEGE OF PROFESSIONAL STUDIES AT THE GEORGE WASHINGTON UNIVERSITY
THE CENTER FOR EXCELLENCE IN PUBLIC LEADERSHIP
805 21st Street, NW, Washington, DC 20052
CERTIFICATE OF COMPLETION
This document certifies that
Madhavan Pallan
is awarded a Certificate of Completion for
Mission-Centered Design for Real World Outcomes
July 8, 2025

Earning 1 CPE in the following category - Business Management and Organization
National Registry of CPE Sponsors Number 115749
Instructional Delivery Method: Group Internet-Based Training
Liesl Riddle, PhD
Dean, College of Professional Studies
The George Washington University
Training presented by GWU CPS/CEPL in collaboration with FedInsider.com
(202) 237-0300 | certs@fedinsidernews.com
In accordance with the standards of the National Registry of CPE Sponsors, CPE Credits have been granted on a 50-minute hour.
Madhavan Pallan
Join us for a dynamic FedInsider discussion on how mission-centered system design can transform public sector services into improved, outcomes-driven models. As expectations around cost reduction and efficiencies continue to drive change, government and industry leaders must go beyond incremental improvements to reshape how citizen experiences are designed and in fact delivered.
This webinar will explore how focusing on mission outcomes can properly inform and drive complex choices in automation, data management, and even trust building strategies. The results are services that are both more effective and aligned to public needs.
Issued on
July 8, 2025
Expires on
Does not expire